Effective Date: January 1, 2026
ServantaCore is an air duct cleaning company serving Braintree, Massachusetts and nearby communities. We know you care about your privacy, and we take that seriously. This policy explains what information we collect, why we collect it, and how we keep it safe when you visit our website or book our services.
Information We Collect
When you contact us or book an air duct cleaning, we collect your name, phone number, email address, and service address. We also collect details about your home or building that help us prepare for the job, such as the number of vents or the type of HVAC system.
When you browse our website, we automatically collect basic technical information like your IP address, browser type, and the pages you visit. This helps us understand how people find and use our site.
How We Use Information
We use your contact details to schedule your air duct cleaning, send appointment reminders, and follow up after the job. If you ask for a quote, we use your information to prepare an accurate estimate.
We also use your information to improve our services, respond to your questions, and send occasional updates about special offers. You can opt out of marketing messages at any time.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and keep the site running smoothly. Cookies also help us see which pages are most helpful so we can make them better.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to understand how visitors use our site. These tools collect anonymous data like page views and time on site. They do not identify you personally.
We may also use scheduling and communication tools from third parties to manage appointments and send reminders. These providers only access your information to perform services on our behalf.
Data Sharing and Disclosure
We do not sell or rent your personal information to anyone. We share your information only with trusted service providers who help us run our business, such as scheduling software or payment processors.
We may disclose your information if required by law, to protect our rights, or in connection with a business transfer. In those cases, we take steps to keep your information confidential.
Data Retention
We keep your personal information only as long as needed to provide services, meet legal requirements, and resolve any issues. When we no longer need it, we securely delete or anonymize it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal or accounting purposes.
Data Security
We use reasonable security measures to protect your information from unauthorized access, loss, or misuse. These measures include secure servers, encryption, and restricted access to your data.
While we work hard to protect your information, no method of transmission over the internet is completely secure. We encourage you to contact us directly if you have concerns about sharing information online.
User Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also object to certain processing or request that we restrict how we use your data.
To exercise any of these rights, contact us using the details below. We will respond promptly and help you understand your options.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new policy on this page with a new effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
Privacy Contact
Email: info@servantacore.com
Phone: (844) 803-2151
Address: Braintree, MA